“She was patient and savvy, her voice cultured and soothing..the model all telephone companies sought to emulate.”
Emma Nutt became the first female telephone operator in the U.S. on September 1st, 1878.
She was hired by Alexander Graham Bell who understood that teenage boys who were being employed as operators would not be a sustainable solution. They were impatient and rude.
She did so well and set the standard that “by the end of the 1880s, the job had become an exclusively female trade.”